Tiger Print Plush Backpack KHD-14069

Address Changes, Order Cancellations and Non-Deliverable Orders In order to provide excellent service and expedient order processing, we do not accept order changes or cancellations. If an error has occurred in your order and you notify us immediately (within one hour) we will make every attempt to assist in correcting the error. After the order has left the pending queue we cannot assist in any way and a UPS intercept may be required to correct shipping address mistakes. UPS Intercept Service UPS Intercept is a fee based service that allows shippers to request the intercept of packages prior to delivery. You can request that we contact UPS to correct shipping address mistakes. UPS Intercept Fee $11.00 per box. One time customer service fee is $4.00. Not all Intercepts are successful and there is no charge for failed attempts. If your order is returned to us undeliverable or refused, a refund is issued less return freight charges and a 20% restocking fee. Original shipping is non-refundable. Important UPS Shipping Information Orders weighing less than 10 pounds ship UPS SurePost and are delivered by the United States Postal Service. If your address cannot receive mail via the United States Postal Service, please type UPS only in your order comments. Please allow an additional day for Post Office tendering. UPS requires a physical address and does not deliver to PO Box addresses. A signature may be required for delivery. *We reserve the right to substitute shipping methods.